Subprocessors List (version 1, February 1, 2025, superseded)
Archived version. This version of the Subprocessors List took effect on February 1, 2025 and was superseded by the edition dated November 1, 2026. It is kept here so that the terms in effect on any date can be read. The current version is at expertly.com/legal/subprocessors.
Updated: January 1, 2025
Effective: February 1, 2025
Update Notice: This document has been revised and completely replaces any previous version. Please refer to the “Updated” and “Effective” dates above. Your continued use of the Site or Services after the Effective Date constitutes your acceptance of the revised terms. Expertly uses third-party service providers (“Subprocessors”) to support the delivery of its products and services. These Subprocessors may process personal data on behalf of Expertly customers in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and similar frameworks. This list includes infrastructure, platform, analytics, customer support, and AI service providers.
1. Core Infrastructure & Hosting Providers
Subprocessor Location Amazon Web Services (AWS) Global (primary: USA, EU) Google Cloud Platform Global (primary: USA, EU) Microsoft Azure Global (primary: USA, EU) Cloudflare Global
2. Analytics & Error Monitoring
Subprocessor Location Sentry USA Amplitude USA Mixpanel USA
3. Communication & Customer Support
Subprocessor Location Intercom USA / EU Zendesk USA SendGrid USA
4. Artificial Intelligence & Machine Learning Providers
Subprocessor Location OpenAI USA Anthropic USA Google USA Hugging Face USA / EU Microsoft Global GroqCloud USA xAI USA Deepgram USA
5. Operational Support Services
Subprocessor Location WebINTENSIVE Software USA / Global
6. Payment & Billing Providers
Subprocessor Location Stripe USA / Global
7. Development & Internal Tools
Subprocessor Location GitHub USA Slack USA In addition to the subprocessors listed above, Expertly may engage independent contractors, including those sourced through third-party platforms, for development, support, or QA services. Where such contractors have access to personal data, they are bound by confidentiality and data protection obligations consistent with applicable law and this agreement. All subprocessors are subject to data protection terms that meet or exceed the standards required by applicable law. Expertly remains fully responsible for the performance and compliance of its subprocessors under applicable Data Processing Agreements. Some subprocessors listed here may not be actively involved in data processing at a given time. They are included due to potential or planned use within our Services. Changes to this list will be communicated in advance through updates to this page. You may check this page periodically. All AI providers listed above may receive input content from end users or user-generated prompts for processing. Expertly does not allow these providers to retain or reuse personal data beyond the execution of each request. Subprocessor access is limited to the minimum required to deliver the Services.